Amerigroup Medicare Advantage vs Cigna Medicare Advantage | Best Review in 2025

When comparing Medicare Advantage plans for 2025, both Amerigroup (now operating as Wellpoint in most states) and Cigna offer distinct features tailored to different healthcare needs. Here’s a detailed comparison to help you make an informed decision:

  • Rebranding: As of January 2024, Amerigroup’s Medicare Advantage plans have been rebranded as Wellpoint in six states: Arizona, Iowa, New Jersey, Tennessee, Texas, and Washington. In New Mexico, the plans continue under the Amerigroup name.

Plan Types

  • Health Maintenance Organization (HMO): Requires members to use a network of doctors and hospitals.
  • Special Needs Plans (SNPs):

    • Chronic Condition SNPs (C-SNPs): Designed for individuals with specific chronic conditions like diabetes or heart disease.
    • Dual Eligible SNPs (D-SNPs): For individuals eligible for both Medicare and Medicaid.

Costs

  • Premiums: Generally low, with some plans averaging around $3 per month.
  • Out-of-Pocket Costs: Lower deductibles compared to some competitors.

Additional Benefits

  • Dental, vision, and hearing coverage.
  • 24/7 telehealth services.
  • Fitness programs and transportation assistance.

Considerations

  • Customer Satisfaction: Some reports indicate challenges with accessing care due to network limitations.
  • Availability: Limited to specific states, which may affect continuity of care if you move.

Cigna Medicare Advantage Plans

Overview

  • National Presence: Cigna offers Medicare Advantage plans across multiple states, providing a broad network of providers.

Plan Types

  • Health Maintenance Organization (HMO): Requires use of a network of providers.
  • Preferred Provider Organization (PPO): Offers more flexibility in choosing healthcare providers.
  • Special Needs Plans (SNPs): Tailored for individuals with specific diseases or dual eligibility.

Costs

  • Premiums: Approximately 80% of Cigna’s Medicare Advantage plans have $0 premiums.
  • Out-of-Pocket Maximum: Average of $5,471, which is competitive in the market.

Additional Benefits

  • Quarterly allowances for over-the-counter (OTC) items.
  • Dental, vision, and hearing services.
  • Transportation services and fitness programs.
  • Home-delivered meals and caregiver support.

Quality Ratings

  • Centers for Medicare & Medicaid Services (CMS): Average rating of 3.93 out of 5 stars.
  • National Committee for Quality Assurance (NCQA): Ratings range between 3.5 and 5 out of 5.

Considerations

  • Upcoming Changes: Cigna’s Medicare Advantage business is set to be acquired by Health Care Service Corporation (HCSC) in 2025, which may lead to changes in plan offerings and management.

Comparison Summary

FeatureAmerigroup (Wellpoint)Cigna
Plan AvailabilitySelect states (e.g., AZ, IA, NJ, TN, TX, WA)Nationwide in multiple states
Plan TypesHMO, SNPsHMO, PPO, SNPs
Average Premium~$3/monthMany plans with $0 premium
Out-of-Pocket MaximumLower than some competitorsAverage of $5,471
Additional BenefitsDental, vision, hearing, telehealthOTC allowances, transportation, meals
Customer SatisfactionReports of network access issuesGenerally positive ratings
Upcoming ChangesRebranding to Wellpoint in most statesAcquisition by HCSC in 2025

Choose Amerigroup (Wellpoint) if you’re seeking low-premium plans and reside in one of the states where they’re offered. Be mindful of potential network limitations and verify provider availability in your area.

  • Choose Cigna if you prefer a broader network, a variety of plan types, and additional benefits like OTC allowances and transportation services. Keep an eye on the upcoming acquisition by HCSC, which may affect future plan offerings.

Before making a decision, it’s essential to compare specific plans available in your area, considering factors like provider networks, covered services, and total costs. Consulting with a licensed insurance agent or using the Medicare Plan Finder tool can also provide personalized assistance.

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