Humana vs Priority Health | Best Review in 2025

When shopping for health insurance in 2025, two names you may come across—especially if you live in Michigan or nearby—are Humana and Priority Health. While Humana is a national insurance powerhouse, Priority Health is a regional nonprofit insurer with a strong presence in Michigan and neighboring areas.

In this article, we’ll compare Humana vs Priority Health across key categories like plan options, pricing, provider networks, Medicare coverage, customer satisfaction, and value-added benefits, so you can confidently choose the provider that fits your needs.

Company Overview

Humana

Humana is one of the largest health insurers in the U.S., with a focus on Medicare Advantage, individual ACA plans, and group health insurance. Serving over 20 million members, Humana operates in 49 states and is particularly strong in the senior market.

Highlights:

  • National reach with large provider networks
  • Specializes in Medicare Advantage
  • Offers ACA, dental, vision, and group plans
  • Known for Go365® rewards, SilverSneakers®, and telehealth access

Priority Health

Priority Health, a subsidiary of Spectrum Health, is a nonprofit health plan based in Michigan. It’s known for competitive rates, local customer service, and high satisfaction. It serves over 1 million members, primarily in Michigan, with a growing presence in the Midwest.

Highlights:

  • Regional focus with a strong Michigan presence
  • Offers individual ACA plans, Medicare, Medicaid, and employer coverage
  • Known for transparent pricing tools and preventive care
  • High marks for member satisfaction and affordability

Coverage & Availability

FeatureHumanaPriority Health
States Available (2025)49 statesPrimarily Michigan (limited Midwest reach)
ACA Marketplace PlansYes (in select states)Yes (especially strong in Michigan)
Medicare AdvantageYes (nationally available)Yes (primarily Michigan)
Employer Group PlansYesYes
MedicaidNoYes (Michigan residents)

Verdict: Humana wins on national reach, but Priority Health excels in regional quality and local service within Michigan.

Plan Options & Benefits

Humana Plans:

  • Medicare Advantage (HMO, PPO, D-SNP, C-SNP)
  • Individual & Family ACA plans
  • Group health insurance
  • Dental, vision, and prescription drug coverage
  • Extras: Go365® rewards, Flex Allowance, OTC cards, SilverSneakers®

Priority Health Plans:

  • Individual & Family ACA plans
  • Medicare Advantage (HMO-POS, PPO)
  • Medicaid plans (Michigan)
  • Employer plans for small/large groups
  • Extras: Cost Estimator Tool, 24/7 virtual care, Healthy Living programs

Verdict: Humana offers more nationwide plan types, while Priority Health is a leader in consumer-focused ACA and Medicare plans in Michigan.

Cost Comparison (2025 Snapshot)

CategoryHumana (Nationwide)Priority Health (Michigan)
Monthly Premiums (ACA)$0 – $600+ (varies by location)$0 – $450 (competitive in Michigan)
Deductibles$1,500 – $7,500+$1,000 – $6,500+
Medicare Premiums$0 – $50+ (varies by ZIP)$0 – $35+
Prescription DrugsTiered copays in most plansIncluded with tiered coverage
Out-of-Pocket Max$3,000 – $7,550 (Medicare)$3,400 – $6,700

Verdict: Priority Health is often more affordable for residents of Michigan. Humana provides broader cost options based on plan flexibility.

Medicare Advantage Comparison

FeatureHumana Medicare AdvantagePriority Health Medicare Advantage
Plan TypesHMO, PPO, D-SNP, C-SNPHMO-POS, PPO
Prescription Coverage (MAPD)Included in most plansIncluded in most plans
Dental, Vision, HearingYes, with advanced dental optionsYes, varies by plan
OTC/Grocery BenefitsAvailable in many plansAvailable in select plans
Fitness BenefitsSilverSneakers® + Go365®SilverSneakers®
Star Ratings (2024)4.0 – 4.5 stars4.5 – 5.0 stars in many Michigan counties

Verdict: Humana wins for national Medicare access and features, but Priority Health consistently scores higher in Michigan for Medicare satisfaction and ratings.

Technology & Member Experience

Humana:

  • Mobile app with claim management and plan tools
  • Go365® incentivizes healthy habits with rewards
  • Virtual care and in-home visits
  • 24/7 nurse hotline and customer support

Priority Health:

  • Award-winning member portal and mobile app
  • Cost Estimator Tool for out-of-pocket planning
  • Transparent provider search with cost filters
  • Local customer service rated highly

Verdict: Priority Health leads in pricing transparency and ease of use, while Humana offers a broader digital health and wellness ecosystem.

Pros and Cons

Humana

Pros:

  • Strong Medicare Advantage reputation
  • Available in almost every state
  • Excellent rewards and fitness programs
  • Wide provider networks

Cons:

  • ACA plans only available in select markets
  • Higher premiums in some areas

Priority Health

Pros:

  • Competitive pricing in Michigan
  • High-rated Medicare Advantage plans
  • Transparent cost and quality tools
  • Strong community engagement

Cons:

  • Only available in Michigan and nearby areas
  • Smaller provider network than national carriers

Which Should You Choose?

Choose Humana if:

  • You live outside Michigan and want a trusted national provider
  • You’re looking for a Medicare Advantage plan with rich perks
  • You want access to Go365®, OTC cards, and wider plan types

Choose Priority Health if:

  • You live in Michigan and want a local-focused, nonprofit insurer
  • You want affordable ACA or Medicare coverage with excellent support
  • You value cost transparency and a community-driven mission

Both Humana and Priority Health offer strong health insurance solutions for 2025, but they serve different types of members. Humana is the better choice for nationwide access and Medicare Advantage variety, while Priority Health is ideal for Michigan residents seeking affordable, high-quality care with personalized service.

Before choosing, always:

  • Compare plans on Healthcare.gov or Medicare.gov
  • Check provider directories and drug formularies
  • Review Star Ratings and member satisfaction scores in your area

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