Premera Blue Cross, a leading health insurance provider in the Pacific Northwest, offers various contact options to assist members, providers, and partners. Understanding the correct phone numbers and contact methods ensures efficient communication and access to services.
General Customer Service
- Phone: 800-722-1471 (TTY: 711)
- Hours: Monday to Friday, 8 a.m. to 5 p.m. Pacific Time
This number connects members to general inquiries, including benefits information, claims status, and provider searches.
Provider Customer Service
- Phone: 877-342-5258, Option 1
- Hours: Monday to Friday, 6 a.m. to 5 p.m. Pacific Time
Providers can use this line for assistance with member benefits, claims payment, network status confirmation, and technical support.
Medicare Advantage Plan
- Phone: 888-850-8526
- Hours: Monday to Sunday, 8 a.m. to 8 p.m. Pacific Time
For inquiries related to Medicare Advantage plans, including benefits and coverage details. citeturn0search3
Premera Blue Cross HMO
- Phone: 844-722-4661
- Hours: Monday to Friday, 8 a.m. to 5 p.m. Pacific Time
This line assists members enrolled in Premera’s HMO plans.
Pharmacy Services
- Phone: 888-261-1756
For questions regarding the Preferred Drug List, medication exceptions, and pharmacy benefits. citeturn0search3
Care Management
- Phone: 800-722-4714, Option 3
- Fax: 800-866-4198
Members can reach out for assistance with care coordination, chronic condition management, and other health support services.
BlueCard Eligibility Inquiries
- Phone: 800-676-BLUE (2583)
For verifying benefits or eligibility for BlueCard members.
Mailing Addresses
General Correspondence:
Premera Blue Cross
PO Box 327
Seattle, WA 98111-0327
Claims Submission:
Premera Blue Cross
PO Box 91059
Seattle, WA 98111-9159
Provider Appeals:
PO Box 91102
Seattle, WA 98111-9202
For more specific contact information, including regional offices and specialized departments, please refer to Premera’s official Contact Us page.